Terms & Conditions

Welcome to Alpine-tech 360 ("we", "our", "us"). By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services

We provide rope access and high-support services, including but not limited to painting, caulking, building surveys, glazing, repairs, anchor installation and testing, signage, and pest prevention. All services are subject to a written agreement or quotation before work begins.

2. Quotes & Pricing

• All quotes are valid for 30 days from the date of issue unless otherwise stated.
• Prices are exclusive of GST unless clearly noted.
• Additional work required outside the agreed scope will be quoted separately.

3. Safety & Access

• Safety is our top priority. We reserve the right to stop or delay work if conditions are unsafe (e.g., high winds, storms, or structural instability).
• Clients must ensure safe access to the worksite and notify us of any known hazards.

4. Liability

• While we take every precaution, we are not liable for indirect, incidental, or consequential damages arising from our services.
• Our liability is limited to the value of the services provided.
• We hold appropriate public liability and workers' compensation insurance.

5. Payment Terms

• Payment terms will be outlined in your quotation or service agreement.
• Unless otherwise agreed, payment is due within 14 days of invoice.
• Late payments may incur interest or recovery costs.

6. Cancellations & Rescheduling

• Cancellations made less than 48 hours before scheduled work may incur a cancellation fee.
• We will work with clients to reschedule in the event of weather-related or unavoidable delays.